PRIVACY POLICY — Drumul lui Pintea

Operator: TRAVSOL SRL Address: Ferenczi Karoly Street, Bl. 37, Ap. 10, Baia Mare, Maramureș, Romania Company ID (CUI): 43349986 Email: pintea@viteazul.ro Website: https://drumulpintea.ro Version: 1.0 — June 2026

1. Introduction

TRAVSOL SRL (“we”, “the operator”) respects your privacy. This Privacy Policy explains what personal data we collect, how we use it, and what rights you have under the General Data Protection Regulation (GDPR — EU Regulation 2016/679).

2. What Data We Collect

2.1. Data You Voluntarily Provide

  • Name and email address — when you create an account or purchase a tour.
  • Messages sent via the contact form — including message content and your email address.

2.2. Automatically Collected Data

  • GPS location data — The App uses your device’s GPS to trigger audio content at the correct locations. Location data is processed locally on your device and is not stored on our servers.
  • Anonymized usage data — device type, operating system, browser, pages visited, session duration. This data does not personally identify you.
  • IP address — used exclusively for technical purposes (security, diagnostics).

2.3. Payment

Payments are processed by NETOPIA Payments. We do not store or have access to your credit card details.

3. How We Use Your Data

Purpose Legal Basis
Providing the service (audio tours, GPS maps) Contract performance
Communication about purchases and your account Contract performance
Improving the application Legitimate interest
Responding to inquiries and requests Legitimate interest
Legal compliance (tax obligations) Legal obligation

4. Data Storage and Security

4.1. Data is stored on secure servers located within the European Union. 4.2. We implement technical and organizational measures to protect your data: SSL/TLS encryption, restricted access, firewalls. 4.3. We retain personal data for as long as necessary to fulfill the purposes described, but no longer than 24 months after your last active account use. Accounting records are retained as required by tax law (10 years).

5. Data Sharing with Third Parties

We do not sell your personal data. We may only share it in the following circumstances: – Service providers — NETOPIA Payments (payment processing) — only the data necessary for the transaction. – Legal obligations — competent authorities, based on a legal request. – Explicit consent — with your prior agreement.

6. Your GDPR Rights

Under GDPR, you have the following rights: 1. Right of access — request a copy of the personal data we hold. 2. Right to rectification — correct inaccurate data. 3. Right to erasure — request deletion of your data (“right to be forgotten”). 4. Right to restriction of processing — in certain circumstances. 5. Right to data portability — receive your data in a structured format. 6. Right to object — object to processing based on legitimate interest. To exercise these rights, contact us at pintea@viteazul.ro.

7. Cookies and Similar Technologies

We use strictly necessary cookies for website functionality (session, authentication). We do not use tracking or advertising cookies without your consent.

8. GPS Location Data

8.1. The App requires location permission to function correctly (triggering audio content at the right place). 8.2. GPS data is processed exclusively on your device and is not transmitted to our servers. 8.3. You may disable location permission at any time in your device settings, but some App features will no longer be available.

9. Children

The Service is not intended for children under 16, and we do not knowingly collect data from minors.

10. International Transfers

Data is stored and processed within the European Union. We do not transfer data outside the EEA without adequate safeguards.

11. Changes to This Policy

We will update this Policy when necessary. We will notify you by email or via an in-app notice.

12. Supervisory Authority

You have the right to lodge a complaint with the National Supervisory Authority for Personal Data Processing (ANSPDCP) — www.dataprotection.ro.

13. Contact

Email: pintea@viteazul.ro Address: Ferenczi Karoly Street, Bl. 37, Ap. 10, Baia Mare, Maramureș, Romania